Quality and Standards

Quality & training
Our products and services are designed to provide you with the quality you deserve. We carry the ISO:9001 accreditation which has shaped our procedures ensuring that our quality management systems for our products, services and staff are second to none. 

Customer service approach
We are renowned for our high level of customer service. Our philosophy is and always has been to make life easier and help people, because we do this well clients return to us time and time again. All of our employees are customer focused and ensure that every client receives the best service possible.

We always recommend equipment that complies with the latest regulations & official guidelines, ensuring that only the safest & most practical solutions are adopted. Our experience in the field of access solutions enables us to offer advice on Part 3 of the Disability Discrimination Act (DDA), which requires service providers to make reasonable adjustments to the physical features of their premises to overcome barriers to access. We can also offer you guidance on meeting the requirements of Approved Document M (Doc M). Our metal modular ramp system has been designed to meet these requirements along with best practice guidelines. 

Care & Maintenance
With good care and regular maintenance your ramp equipment will provide many years of safe and reliable use.  All ramping surfaces should be kept clean and free from debris. If your ramp is not correctly maintained and surfaces not kept clean and free from debris, the ramps’ integrity and slip resistance will be substantially compromised.  If you would like to discuss anything, please do not hesitate to call us or see our Care and Maintenance document.

Product Warranty
Easiaccess Modular steel ramps come with a 36 month product warranty while Excellent System products come with a 5 year warranty. Should you require any further details on this please contact us.